Advantages
You save on premiums compared to classic basic insurance.*
Expert initial consultation from Medgate specialists.
Can be reached around the clock, seven days a week.
Quick and straightforward advice at home, via telephone or app.
Partner pharmacies in your area.
* The premium reduction depends on the premium region, age, deductible and accident cover.
Our benefits
Compulsory health care insurance provides benefits in the case of illness, accident and maternity. The benefits provided under basic insurance are stipulated in the Swiss Health Insurance Act. They are identical for all health insurers.
Benefits and tariffs in accordance with the Federal Office of Public Health (FOPH)
How it works
What to do in case of illness
- Contact the specialist doctors at Medgate (by phone or via the app) around the clock or look for an ÖKK partner-pharmacy.
- If necessary, Medgate or the partner pharmacy will refer you to a specialist or hospital.
- Exceptions: for gynaecological, paediatric or optometric treatment, you may consult a specialist directly without having to first contact Medgate or a partner pharmacy.
- You must always have your ÖKK insurance card to hand.
- Submit your doctor’s bills and claim documentation to ÖKK.
What to do in case of emergency
- In case of emergency, you do not have to get in touch with your first point of contact. You can contact your nearest hospital or emergency doctor directly.
- Notify Medgate or your partner pharmacy within twenty days after the emergency and discuss the next steps together.
- If these steps are taken, ÖKK will cover the costs of the emergency medical treatment.
