ÖKK has the most satisfied customers. That is one of the findings from the latest Verivox study.
The survey carried out by the Verivox comparison portal shows that in principle, policyholders are satisfied with their health insurance. ÖKK took top spot in the survey, achieving the highest grading for customer satisfaction of 84%. It also achieved some of the best marks as regards the clarity and accuracy of statements and repayments.
And that’s not the only thing: ÖKK's customers gave it top marks when it came to the friendliness and willingness to help of its employees. It also scored the best results in terms of technical expertise and availability.
ÖKK will continue to build on this result and do everything it can to maintain this high level of customer satisfaction.