Once a year, the Swiss comparison platform Krankenversicherung.ch, together with HELP.CH your e-guide®, presents the HELP Award to Swiss health insurers. Insurance companies which provide the best service to customers are rewarded.
Ratings are awarded based on employees’ friendliness and competence, the speed at which quotes are processed and benefits settled, how easy the insurance documentation and policies are to understand, as well as the overall impression of the companies, with 1 being the worst rating and 6 the best.
ÖKK received a rating of 5.2, which placed it equal 4th with other health insurers. But this is no reason for us to rest on our laurels. ÖKK believes that being awarded a good rating is both an opportunity and an incentive to perform even better next year.