Satisfied ÖKK customers
Once again in 2023, ÖKK customers were extremely satisfied overall. This was especially the case in the following categories:
- Benefits: Quality and service
- Information, communication and transparency
- Convenience of touchpoints and contacts
- Overall satisfaction
Once again this year, comparis.ch asked 3,400 people how satisfied they were with their health insurance. The survey focused on customer satisfaction. It was carried out in conjunction with the market research institute intervista.