The bonus.ch comparison portal carried out a survey of its users as to how satisfied they are with their health insurance. ÖKK again received top marks.
Over 2,000 people rated their health insurance based on the following criteria: Clarity of information provided, processing of benefits and customer service. ÖKK is proud to have again received top marks in the survey carried out by bonus.ch. This allowed ÖKK to take top spot in the overall ranking, as it did the year before.
As is the case with the overall ranking, ÖKK also took first place in terms oft the clarity of the information it provides. It also came out on top with regard to the processing of benefits (settlement, time taken to reimburse benefits etc.). The customers surveyed also gave ÖKK the best marks for its customer service (availability, friendliness of employees etc.).