The AmPuls study shows that ÖKK received an outstanding overall rating from those surveyed as well as top marks in various categories.
Fast repayments and excellent customer service
ÖKK took top spot in the category covering speed and accuracy of repayments – something that our customers really value. We also received top marks for our customer service, particularly in the “expertise”, “commitment”, “focusing on needs” and “friendliness” categories.
Simple and straightforward
Our customers confirmed that of the 12 health insurers taking part in the study, ÖKK was viewed as simple and straightforward, with our excellent rating in the “clarity of customer information” category contributing to this.
Source: AmPuls Market Research AG
